Where Culture meets Couture

Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect your personal information. By accessing our website or using our services, you agree to the terms outlined in this policy.

  1. Information We Collect
    When you use our services, we may collect the following types of information:

Personal Information: Such as your name, contact details (including phone number and email address), shipping address, and payment information.
Technical Information: Including your IP address, browser type, device information, access time, and pages visited.
Transaction Information: Including your order history, payment details, and delivery information.

  1. How We Use Your Information
    The information we collect is used for the following purposes:

Processing and fulfilling your orders, including payment, delivery, and after-sales services.
Providing customer support and addressing your inquiries or complaints.
Improving our products and services to enhance your user experience.
Sending you important notifications, such as order updates, shipping details, and promotional offers (you may opt-out of marketing emails).

  1. Information Storage and Protection
    We are committed to safeguarding your personal information using reasonable technical and administrative measures. Your data is securely stored on protected servers, accessible only to authorized personnel.
  2. Information Sharing and Disclosure
    We do not sell or rent your personal information to third parties without your explicit consent. However, we may share your information in the following cases:

With logistics providers, payment processors, or other necessary partners to fulfill your order.
To comply with legal regulations or respond to requests from regulatory authorities.
In emergencies, to protect your legal rights or prevent significant harm.

  1. Use of Cookies
    We use cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences, analyze website traffic, and provide personalized content. You can disable cookies through your browser settings, but doing so may affect certain functionalities.
  2. Your Rights
    You have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you.
Correction: Request updates or corrections to your inaccurate information.
Deletion: Request deletion of your information under certain conditions (e.g., no longer needed for processing).
Withdraw Consent: Withdraw consent for specific data processing activities, which may affect the use of some services.

  1. Updates to this Policy
    We may update this Privacy Policy from time to time. Any updates will be posted on this page, with the effective date clearly stated. Please review it periodically to stay informed about how we protect your data.
  2. Contact Us
    If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us via:

Email:[email protected]
Phone: +16616607056
We are committed to processing your information transparently, legally, and fairly. Thank you for your trust!