Jiamin Clothing

Where Culture meets Couture

Terms and Conditions

Welcome to our store! Before completing your purchase, please carefully read the following terms and conditions. By making a purchase, you agree to these terms. We are dedicated to providing high-quality clothing and excellent service, ensuring a pleasant shopping experience.

  1. Product Description
    We strive to accurately describe our products, including style, color, and size. However, slight differences may occur due to screen settings or lighting conditions. The actual product takes precedence. If you have any questions about an item, please contact our customer service team before purchasing.
  2. Pricing and Payment
    All prices are listed in USD and include VAT. The final amount displayed at checkout is the amount to be paid. We accept multiple payment methods, including credit cards, debit cards, and other electronic payment options. If you encounter issues with payment, please contact us for assistance.
  3. Shipping and Delivery
    We offer nationwide shipping services. Delivery fees and times vary based on your address and chosen shipping method. Orders are typically processed and shipped within 3-7 business days. We are not responsible for delays or losses caused by incorrect addresses, missed deliveries, or force majeure. Please ensure the accuracy of your shipping information.
  4. Return and Exchange Policy
    We want you to be satisfied with your purchase. If you need to return or exchange an item, please note the following:

Quality Issues: If the product has quality issues, please contact customer service with relevant photos within 7 days of receipt. We will arrange a return or exchange, with shipping costs covered by us.
Non-Quality Issues: For returns or exchanges due to personal reasons, items must be unused, with intact tags and original packaging. The buyer is responsible for return shipping fees. Customized or washed items are not eligible for returns or exchanges.
All returns and exchanges must be confirmed with customer service in advance. Unauthorized returns will not be processed.

  1. Privacy Protection
    We are committed to protecting your personal information, which will only be used for order processing, delivery, and after-sales service. We will not disclose your information to any third party without your explicit consent.
  2. Usage Restrictions and Disclaimer
    All products are for personal use only. Reselling for commercial purposes is prohibited.
    We are not responsible for damages resulting from improper use, unauthorized modifications, or specific applications of the product.
  3. Customer Support
    If you encounter any issues during purchase, delivery, or return processes, please contact our customer service team via email or online chat. Our working hours are Monday to Friday, 9:00 AM to 6:00 PM (excluding holidays).

Thank you for your trust and support. Happy shopping!